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dragonlady7via http://ift.tt/2nw5SWI:
My favorite fucking thing, which I’ve ranted about before, just happened again.
We’re a camera store and we do photoshop work and printing and digitizing and stuff. We often have to call people about their orders– usually either to give a quote, tell them it’s done, ask them for further information to complete the order, stuff like that.
The store has several phones, all wired to the same number. When the phone rings, usually the clerks answer it, because mostly it’s for them, but if they’re busy, the online people (us) will pick up. (Or if we see on the caller ID display that it’s someone from out of town, or our other store or something.)
Phone rings. Clerks don’t grab it, so my coworker, the other online guy, picks up.
The woman who just called us demands to know who this is. “Uh,” he says, and repeats his greeting, that he’d answered the phone with.
“I got a call from this number,” she says.
“Okay?” he says.
“They left me a message,” she says.
“Well,” he says, “what did the message say?”
“I don’t know,” she says. “Can you tell me why you called me?”
“Well,” he says, “I didn’t call you. One of the other clerks probably did. The message they left you probably explains why they called you, but I don’t know it. Might it be that you’re having some work done with us and they wanted information about your order?”
“I did drop some stuff off,” the woman finally admits. “I wonder what they need from me.”
“Well,” he says again, “the message probably said, but let me ask around. Who are you, so I can see if anyone here knows why we called you?”
She gives her name, and he goes out onto the sales floor, and sure enough, the clerk who called her is right there, and gets on the line to repeat exactly what he said in the message, but–
Like, I’m shitty at phones, I don’t ever pick up, but if I give my number to a store that’s doing work for me, I at least listen to their message after I don’t answer their call, so I can maybe get the person’s name when I call back.
So, I don’t care how shit you are at cellphones, please what the fuck is wrong with you don’t call a business and say “I GOT A CALL FROM THIS NUMBER WHAT”. Businesses often have more than one person working there. I, I don’t even know how to state this. Don’t be a jerk?? Don’t assume people are psychics?? Don’t assume you’re the only person in the world??
I don’t know. I just, I don’t know.
And I know I’ve ranted about this before, so. But. Anyway.
(Your picture was not posted)
My favorite fucking thing, which I’ve ranted about before, just happened again.
We’re a camera store and we do photoshop work and printing and digitizing and stuff. We often have to call people about their orders– usually either to give a quote, tell them it’s done, ask them for further information to complete the order, stuff like that.
The store has several phones, all wired to the same number. When the phone rings, usually the clerks answer it, because mostly it’s for them, but if they’re busy, the online people (us) will pick up. (Or if we see on the caller ID display that it’s someone from out of town, or our other store or something.)
Phone rings. Clerks don’t grab it, so my coworker, the other online guy, picks up.
The woman who just called us demands to know who this is. “Uh,” he says, and repeats his greeting, that he’d answered the phone with.
“I got a call from this number,” she says.
“Okay?” he says.
“They left me a message,” she says.
“Well,” he says, “what did the message say?”
“I don’t know,” she says. “Can you tell me why you called me?”
“Well,” he says, “I didn’t call you. One of the other clerks probably did. The message they left you probably explains why they called you, but I don’t know it. Might it be that you’re having some work done with us and they wanted information about your order?”
“I did drop some stuff off,” the woman finally admits. “I wonder what they need from me.”
“Well,” he says again, “the message probably said, but let me ask around. Who are you, so I can see if anyone here knows why we called you?”
She gives her name, and he goes out onto the sales floor, and sure enough, the clerk who called her is right there, and gets on the line to repeat exactly what he said in the message, but–
Like, I’m shitty at phones, I don’t ever pick up, but if I give my number to a store that’s doing work for me, I at least listen to their message after I don’t answer their call, so I can maybe get the person’s name when I call back.
So, I don’t care how shit you are at cellphones, please what the fuck is wrong with you don’t call a business and say “I GOT A CALL FROM THIS NUMBER WHAT”. Businesses often have more than one person working there. I, I don’t even know how to state this. Don’t be a jerk?? Don’t assume people are psychics?? Don’t assume you’re the only person in the world??
I don’t know. I just, I don’t know.
And I know I’ve ranted about this before, so. But. Anyway.
(Your picture was not posted)
