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dragonlady7via http://ift.tt/2jrBV6l:
Too fired up to sleep! I dug out the form I faxed Wells Fargo two weeks ago and looked and they were complaining that i didn’t fill it out right because i left a line blank.
The blank was “name”. My name. Which is the name displayed on my email address, the name they confirmed on the phone twice, each time I called, the name on the cover sheet for the fax, and the name on the check, the name on the line two lines down where it asked what my name was on the bank account. My name. I left the line blank because I didn’t see it.
And then under that, there was a ticky box they wanted me to check, whether this was a new account or an updated account. And NEXT TO that ticky box, it says, for some reason, but it says this, I’m not making it up, it says “Verbal client authorization is permissible”, and so when I called them the second time and they said “yes this form wasn’t quite right” and I said “what do you need to know” and they said “can we confirm the details” and I confirmed the details with them, somehow that wasn’t enough for them, they couldn’t ask me what this blank ticky box should be and fill it in for me even though they had just asked me to confirm the details and it says right on the form, for some reason I don’t understand, that verbal client authorization is permissible?
I don’t know why it says that, it doesn’t say anything like that on any of the other million ticky boxes on the extremely complicated and confusing form. It’s just that ticky box, it says “verbal client authorization is permissible”.
I told them, and I’m not even making this up, I said this verbatim, “You are bad at what you do, and I hope you feel bad, and I hope bad things happen to your company.”
Too fired up to sleep! I dug out the form I faxed Wells Fargo two weeks ago and looked and they were complaining that i didn’t fill it out right because i left a line blank.
The blank was “name”. My name. Which is the name displayed on my email address, the name they confirmed on the phone twice, each time I called, the name on the cover sheet for the fax, and the name on the check, the name on the line two lines down where it asked what my name was on the bank account. My name. I left the line blank because I didn’t see it.
And then under that, there was a ticky box they wanted me to check, whether this was a new account or an updated account. And NEXT TO that ticky box, it says, for some reason, but it says this, I’m not making it up, it says “Verbal client authorization is permissible”, and so when I called them the second time and they said “yes this form wasn’t quite right” and I said “what do you need to know” and they said “can we confirm the details” and I confirmed the details with them, somehow that wasn’t enough for them, they couldn’t ask me what this blank ticky box should be and fill it in for me even though they had just asked me to confirm the details and it says right on the form, for some reason I don’t understand, that verbal client authorization is permissible?
I don’t know why it says that, it doesn’t say anything like that on any of the other million ticky boxes on the extremely complicated and confusing form. It’s just that ticky box, it says “verbal client authorization is permissible”.
I told them, and I’m not even making this up, I said this verbatim, “You are bad at what you do, and I hope you feel bad, and I hope bad things happen to your company.”
