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dragonlady7via http://ift.tt/2j2q8fT:
UGH indeed, that adulting phone call I made thirteen days ago that took so much effort and psyching-up on my part in fact had to be re-made again today. I sent them an email last night from the contact form on the website, and they sent me back an email today that was just the same fucking form they sent me two weeks ago that I filled out and sent back in, only blank again, from a do-not-reply email address, with no further explanation.
I’d cut this, for whining and length, but apparently I can’t insert cuts anymore because Tumblr’s code is apparently broken so, sorry I fucked your dashboard folks, apologies.
So I had to psych myself up and call, and it was only because I’m doing this for Dude, who needs me to have done the thing so he can do a thing, that I did it– I was shaking with anger and confusion and frustration, and I had to go into the other room and call them, and I did the thing I hate, where I get all Shrill White Lady, and my voice was all shaky and I was like I aM fuRIous, and the guy was like oh it’s because the paperwork wasn’t complete, and I’m like in what way, and he’s like oh the form is right here, and I was like yes because i sent it thirteen days ago, and he was like well sometimes it takes a couple of days to– and i was like THIRTEEN THOUGH and he was like yeah ok, it’s going through now, no problem, I promise, and i said CLOSE MY ACCOUNT and he said yes ma’am.
And then I got back to my desk, shaking all over and upset and then freaking out that I was probably too mean to the guy and all, and there’s an email from them, but they’re stupid and you have to log into a thing to read their Secure Emails and fuck them, so I waited until I got home and wasn’t at work and just checked it just now and it’s like “the paperwork wasn’t complete for this and that reason and we can’t yadda yadda” and I just sent them back a nastygram, much more articulate because I’m much more articulate in writing, that said “I followed your instructions to the letter and also it was TWO WEEKS AGO were you never ever going to tell me you needed anything more?” and also “if I still need to do something and you don’t tell me what IMMEDIATELY I am going to tear you a new asshole” only without swearing, and also also, “I spoke to a guy on the phone who said it was fine so if it is not fine you had better make peace with your God”, only of course more business-formal.
So just. Never use Wells Fargo for anything ever, if you can absolutely help it.
But i mean.
Every bank ever is full of the exact same shit.
I just think there’s a special place in hell for organizations that force you to do things out loud when you don’t understand spoken communication very well and also WHO THE FUCK RELIES ON FAXES IN THIS YEAR OF OUR LORD 2017 and now I am going to go and drink a whole lot.
I hate the goddamn telephone, I hate to be That Millennial but for the record I was like this before there were cellphones, and Let Me Tell You was it ever awkward.
UGH indeed, that adulting phone call I made thirteen days ago that took so much effort and psyching-up on my part in fact had to be re-made again today. I sent them an email last night from the contact form on the website, and they sent me back an email today that was just the same fucking form they sent me two weeks ago that I filled out and sent back in, only blank again, from a do-not-reply email address, with no further explanation.
I’d cut this, for whining and length, but apparently I can’t insert cuts anymore because Tumblr’s code is apparently broken so, sorry I fucked your dashboard folks, apologies.
So I had to psych myself up and call, and it was only because I’m doing this for Dude, who needs me to have done the thing so he can do a thing, that I did it– I was shaking with anger and confusion and frustration, and I had to go into the other room and call them, and I did the thing I hate, where I get all Shrill White Lady, and my voice was all shaky and I was like I aM fuRIous, and the guy was like oh it’s because the paperwork wasn’t complete, and I’m like in what way, and he’s like oh the form is right here, and I was like yes because i sent it thirteen days ago, and he was like well sometimes it takes a couple of days to– and i was like THIRTEEN THOUGH and he was like yeah ok, it’s going through now, no problem, I promise, and i said CLOSE MY ACCOUNT and he said yes ma’am.
And then I got back to my desk, shaking all over and upset and then freaking out that I was probably too mean to the guy and all, and there’s an email from them, but they’re stupid and you have to log into a thing to read their Secure Emails and fuck them, so I waited until I got home and wasn’t at work and just checked it just now and it’s like “the paperwork wasn’t complete for this and that reason and we can’t yadda yadda” and I just sent them back a nastygram, much more articulate because I’m much more articulate in writing, that said “I followed your instructions to the letter and also it was TWO WEEKS AGO were you never ever going to tell me you needed anything more?” and also “if I still need to do something and you don’t tell me what IMMEDIATELY I am going to tear you a new asshole” only without swearing, and also also, “I spoke to a guy on the phone who said it was fine so if it is not fine you had better make peace with your God”, only of course more business-formal.
So just. Never use Wells Fargo for anything ever, if you can absolutely help it.
But i mean.
Every bank ever is full of the exact same shit.
I just think there’s a special place in hell for organizations that force you to do things out loud when you don’t understand spoken communication very well and also WHO THE FUCK RELIES ON FAXES IN THIS YEAR OF OUR LORD 2017 and now I am going to go and drink a whole lot.
I hate the goddamn telephone, I hate to be That Millennial but for the record I was like this before there were cellphones, and Let Me Tell You was it ever awkward.
