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[personal profile] dragonlady7

From: Me
To: Customerservice@stockingirl.com
Fwd: DHL Shipment Notification

Is the message below a reply to the email I sent you on July 31st?
The email in which I complained that I did not receive anything remotely similar to what I ordered?
You sent me the tracking info?
If I was complaining about the order, I must have received it. It does not seem to me like it would be advanced mind-reading to figure out that I'm not asking you for tracking info.

I've been waiting for several days, waiting for you to actually read the email I sent you and apologize for doing something so profoundly rude and disrespectful, but you haven't, so I'm following up.

I am going to re-send the email I sent. If you could please read it. I searched all over the site and this is the only email address, so apparently it's not just that I sent an email to the address that is only meant for sending the tracking info. This is the address for all questions. It's inexcusible that you didn't read my email! I work in customer service too and if I did something so profoundly insulting I'd be fired! I can't believe you.

Date: 2007-08-06 11:06 pm (UTC)
From: [identity profile] jennnlee.livejournal.com
Honestly? At this point I'd be stepping up from an email to sending a fax. Next step is Actual Paper Letter in the Mail.

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dragonlady7: self-portrait but it's mostly the DSLR in my hands in the mirror (Default)
dragonlady7

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