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dragonlady7via http://ift.tt/2oRqYvO:magickedteacup
replied to your post “For the record, I’m on day 5 of being unable to access my online…”
I’d totally offer my time to help you with this if I were nearby and you were wanting it :( it sucks that you have to deal with this
Aw, thanks <3
It’s not time I need, it’s someone to fix their damn website. I’ve done all I can on my end and it’s out of my hands, now. The hard thing was calling, but I did that and nothing happened, and the deadline’s ticking closer and here’s the thing– the deadline I think includes me choosing a plan, so I won’t have time, if they approve me, to actually read any of the plans!
Also there’s this great thing, right, where you can be paired with a broker who helps you navigate the plans, right, except– over a week ago, I picked one in my ZIP code, signed up with them on the site, and the site was like, “we’ll contact them through the site but also feel free to drop them a line!” so I copied over the email address and sent them a line, just a basic introduction and a summary of my questions.
And no answer. When on the phone, the help person mentioned the brokers, and I said, “well, I’m just waiting to hear back from one…” and she was like “oh yeah, right, let’s not count on that,” which was goddamned ominous.
So I have a ticket filed with my issues using the site, but I’m about 99% sure the phone lady really just wanted to get this sobbing mess of a human off her phone line, so I have no real faith that was actually done, and I sure didn’t get a reference number.
I’ll try the text-based chat again tomorrow during the hours they’re open but I know they’ll tell me there’s nothing I can do and I have to call the phone number. *cries*
Either I’m gonna get turned down and be screwed, or I’m gonna get accepted right at the deadline and have to just pick a plan at random and hope it covers what I need, but either way I know I’ll be traveling again at the time so fuck even knows if I’ll ever be able to muster the coherence to actually contact a doctor.
Try again in a few minutes, it’s been saying since 6pm April 14th.
replied to your post “For the record, I’m on day 5 of being unable to access my online…”
I’d totally offer my time to help you with this if I were nearby and you were wanting it :( it sucks that you have to deal with this
Aw, thanks <3
It’s not time I need, it’s someone to fix their damn website. I’ve done all I can on my end and it’s out of my hands, now. The hard thing was calling, but I did that and nothing happened, and the deadline’s ticking closer and here’s the thing– the deadline I think includes me choosing a plan, so I won’t have time, if they approve me, to actually read any of the plans!
Also there’s this great thing, right, where you can be paired with a broker who helps you navigate the plans, right, except– over a week ago, I picked one in my ZIP code, signed up with them on the site, and the site was like, “we’ll contact them through the site but also feel free to drop them a line!” so I copied over the email address and sent them a line, just a basic introduction and a summary of my questions.
And no answer. When on the phone, the help person mentioned the brokers, and I said, “well, I’m just waiting to hear back from one…” and she was like “oh yeah, right, let’s not count on that,” which was goddamned ominous.
So I have a ticket filed with my issues using the site, but I’m about 99% sure the phone lady really just wanted to get this sobbing mess of a human off her phone line, so I have no real faith that was actually done, and I sure didn’t get a reference number.
I’ll try the text-based chat again tomorrow during the hours they’re open but I know they’ll tell me there’s nothing I can do and I have to call the phone number. *cries*
Either I’m gonna get turned down and be screwed, or I’m gonna get accepted right at the deadline and have to just pick a plan at random and hope it covers what I need, but either way I know I’ll be traveling again at the time so fuck even knows if I’ll ever be able to muster the coherence to actually contact a doctor.
Try again in a few minutes, it’s been saying since 6pm April 14th.
